Stare Miasto Rentals Poland Lesser Poland Voivodeship Krakow Stare Miasto

H15 Palace, a Luxury Collection Hotel, Krakow | Hotel in Kraków

| 9.8 (478 Reviews) |  1 Bathroom
Stare Miasto Hotel | H15 Palace, a Luxury Collection Hotel, Krakow

Hotel in Stare Miasto, Kraków

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
H15 Palace, a Luxury Collection Hotel, Krakow offers 70 accommodations with minibars and safes. These individually decorated accommodations include dining tables. Beds feature down comforters. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Pool
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Eco Friendly
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon
Payment Policy Fee for cooked-to-order breakfast: approximately pln 160 for adults and pln 80 for children airport shuttle fee: pln 170 per vehicle (one-way, maximum occupancy 3) nearby parking fee: pln 150 per day (656 ft away) pet fee: pln 200 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Food and water bowls are available pets allowed for an extra charge of pln 200 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 22 lbs per pet
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products
 
ul. Sw. Jana 15, Kraków, 31-017, Poland

What Our Guests say 500 + Reviews

Aug 7, 2025 10:33:43 PM
Summary: I can find no fault with this hotel which is one of the best I have ever stayed it. The staff were marvellous, the room was excellent, the location is perfect and the breakfast extensive and good quality. If I never stay here again I will be very sad!
Richard Richard
Jul 16, 2025 02:20:41 AM
Summary: So well taken care off.
Sarah Sarah
Jun 15, 2025 10:46:02 AM
Summary: This is a great property in the best part of the Old Town. It is very easy to see all of Old Town. It is also easy to get to the rest of the city as the public transport is nearby. The hotel is also about two doors down from the museum. The property is interesting in the best way possible, architecturally and historically. Our room was quite large with all the amenities you'd expect from a property like this. Our morning breakfasts were wonderful. We had quite a buffet selection. We also had the option of individual orders of omlettes, etc. Hotel staff were attentive. Our concierge was helpful to us. She (I never got her name) helped book various excursions and more. The front desk, bell, and restaurant staff were great. We would go back there any time.
Brie Brie
Jun 12, 2025 10:11:49 PM
Summary: Close walk to the Old Town. Concierge gave excellent restaurant recommendations.
Linda Linda
Jun 12, 2025 06:26:26 PM
Summary: Beatiful hotel excellent service perfectly located
michael michael
May 22, 2025 05:01:33 PM
Summary: We stayed at the H15 palace for 3 nights. Great location with easy access to town square, shopping etc. Train station is a 10 minute walk. The hotel was recently renovated. Our bathroom was super nice! Really enjoyed our stay.
Stephane Stephane
May 14, 2025 06:40:01 PM
Summary: Excellent stay
peter peter
May 12, 2025 05:50:22 PM
Summary: A beautiful hotel that is a blend of old world charm and modern amenities. The staff is warm and welcoming without exception. I would plan another visit to Krakow just for the pleasure of staying here again.
Judith Judith
May 3, 2025 02:36:11 PM
Summary: Such helpful and friendly staff. Everything you could wish for in the room. Would not hesitate to recommend.
John John
May 1, 2025 03:43:27 PM
Summary: Great hotel! We had an excellent stay: hotel was clean, staff very helpful, and the spa and facilities were great. The location was ideal, just a short walk to the main square but further enough away for it to be quiet at night. Would highly recommend.
Charlotte Charlotte

FAQ's

Is this Stare Miasto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Stare Miasto hotel have a swimming pool?

Yes, this Stare Miasto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Stare Miasto hotel?

Best-rates for the Stare Miasto hotel starts from $271 per night with includes Wheelchair Accessible, Business Services, Sports/Activities, Spa, Breakfast, Laundry, Air Conditioner, Pool, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Eco Friendly, Child Friendly, Kitchen, TV, Accessibility, Guest Services, Hot Tub, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Stare Miasto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Stare Miasto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Stare Miasto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Stare Miasto hotel?

Based on the information reported by the owner or manager, the Stare Miasto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Stare Miasto hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Stare Miasto hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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